Frequently Asked Questions

Everything you need to know about shopping with Jack and Jill Boutique.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your exchange or refund process.

How do I know which size to order?

Each product page includes a detailed size guide. Since we curate collections from various designers, we recommend checking the specific measurements provided to ensure the perfect fit.

Do you offer international shipping?

Yes, Jack and Jill Boutique ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.